Our services
Advice and strategy
How can you stand out from your competitors and become special in the eyes of your customers? Our advisors have extensive experience from the industry and can assist on both a strategic and practical level.
We are experts in increasing conversion and sales for operational frontline organizations and we help develop and implement actionable strategies that work for customer-facing teams.
Training in sales and service management
What is it that creates the good feeling of really being taken care of? RetailX has years of experience in cracking this particular code for retailers.
Since our establishment, we have conducted thousands of training programs for front-line sales and service management organizations. Our training programs can be tailored based on specific feedback from your customers. With this as a starting point, we will be able to contribute to a targeted sales and service strategy based on facts.
Insight & analysis
We are the largest provider of insight into the Norwegian retail sector and assist various businesses with the collection and analysis of large and small data sets. In total, we collect 750,000 customer responses annually from shoppers and non-shoppers from over 5,000 stores.
Every year we publish trend reports with key findings and insights. Our reports can compare your company's performance with others in the same industry, so-called benchmarking.
The benchmark feature is optional - if you want to see other people's results, you have to agree to share your own results. We use these insights to help our customers increase conversions, sales and create great customer experiences. We work with research agency Opinion to create driver and regression analysis.