Latest news / Articles

Here we share exciting content and the latest news from the industry.

Regular courses and e-learning for store employees – The key to satisfied customers

Workplace is shutting down - now what?

Who is RetailX?

Ongoing customer feedback from real customers

NPS versus CSAT

Backed by facts, customer service and results improve

Tools to improve customer satisfaction in shopping centers

Norwegian technology increases customer satisfaction at the mall

Interesting findings from customer experiences at the mall

Customer feedback is about being able to turn it into action