Contact us
We are passionate about creating great and profitable shopping experiences. Are you looking for a smart technology solution that takes the customer experience to a new level? A partner that creates a sense of community and a culture of empowerment among your employees? Then we at RetailX are ready to help.Retail, store and
chain operations are in our DNA.
We've been in retail and service for many years. We use this insight to help others create great customer experiences.
We guarantee that if you're not happy with what we deliver, we'll keep working until you are.
Get in touch for a pleasant chat.
Would you like to give it a try?
RetailX has developed Excite, a cost-effective and tailor-made solution for retail and gym chains that want to increase conversion, sales and customer satisfaction through widespread customer focus and engagement in the front line. In short, what spices up both the customer experience and profitability for the better.
Contact us in the form above!
Excite is a fantastic tool for us - simple, intuitive and efficient!
We at Mester Grønn aim to be the best shopping experience in Norway. Nothing less. We won't get there without feedback from our customers and systemized training based on customer feedback. Our skilled employees embrace and actively use Excite to know WHAT they need to train on at all times to deliver Norway's best shopping experience.
Hege Hildeng
Marketing Director, Mester Grønn
For us, this is a very important tool
Excite gives us immediate feedback from members. It gives us tremendous insight into areas for improvement and insight into what members value. For us, this has become a very important tool, both in terms of how we can improve, but also as a measurement of how operations work at the individual center. With many locations spread throughout the country, we have gained a unique overview that has made our everyday life easier and more insightful.
Morten Hellevang
CEO, Fitness Group Nordic AS
After years of using a different system, we decided to switch to Excite this time.
We've never regretted it for a second! The system is both intuitive and motivating while providing very accurate feedback on relevant parameters. Sharing success stories and focusing on the positive has definitely given us a boost in the customer experience at the mall. For both employees and managers, it's a very useful tool that inspires, motivates and engages. This is perhaps part of the success story behind Excite.
Anker Wiinberg
Destination Manager, Norwegian Outlet
"Excite is a no brainer"
The collaboration with RetailX is invaluable and is a key contributor to our fantastic performance improvement. The Excite tool is tailored to our industry and impressively engages the entire organization, generating revenue from leads that exceeds the cost of the license. "Excite is a no brainer"
Trygve Hagen
CEO, Family Sports Club
Solution that is 100% adapted to the mall
Excite is 100% developed for malls, which is quite revolutionary. The collaboration with RetailX has been entirely unique, they have taken our input seriously and have developed a system that is adapted to mall managers, store managers and employees in a very good way. Excite's support team is absolutely fantastic, they are available and respond in a fast and professional manner.
Sasha Valdez Ytternes
Mall Manager Bryn Senter
Good customer experiences lead to increased sales
Ongoing customer feedback is our single most important measure at Scala Eiendom. We find that employees gain self-confidence and last not least, are motivated to perform well. And there is competition between stores and malls to provide the best customer experiences. Good customer experiences are the most profitable way to increase sales!
Pia Madsen
Head of HR Scala Eiendom AS
Feedback "in the moment"
I can definitely recommend RetailX, our tenants find it a fantastic and motivating tool to use! We have previously used both customer surveys and Mystery Shoppers, but this is the first tool we have used that gives us feedback "in the moment" that goes so well into the details of the individual store. RetailX also has an absolutely fantastic support department, they are quick to respond both in the app and by email.
Christina Omland
Center manager Sandens
Simple, clear and fun to use
The new Excite solution gives me a good overview of which areas of the customer journey we're good at and which we need to focus more on. Customers like to give us feedback and the stores enjoy receiving it. After the transition to Excite, we're seeing greater engagement in the stores and the feedback is that it's clear, simple and fun to use.
Anne Trine Høibakk
Center manager Kuben Center
